Technology
Data Collection
Our platform collects information provided by clients, including documents, phone numbers, and email addresses, to create and customize automated chatbots. This information is securely stored and is only accessible by authorized personnel.
Use of Artificial Intelligence
Our chatbots are powered by the ChatGPT model, which processes the information to generate automatic responses. We ensure that the data processed is used solely to enhance the effectiveness of our chatbot services.
Information Security
We have implemented advanced security measures to protect information from unauthorized access, alteration, disclosure, or destruction. We regularly monitor our systems to detect potential vulnerabilities and attacks.
Marketing
Marketing Communications
We may use users' contact information to send marketing communications regarding our services, updates, and promotions. Users have the option to unsubscribe from these communications at any time.
Cookies and Similar Technologies
We use cookies and similar technologies to collect information about how users interact with our website and services. This helps us to personalize the user experience and improve our services.
Sharing Information with Third Parties
We do not sell or rent personal information to third parties for marketing purposes. However, we may share information with business partners and service providers to assist in delivering and improving our services, under strict confidentiality agreements.
GDPR (General Data Protection Regulation)
Rights of Data Subjects
In compliance with the GDPR, users have the right to access, correct, delete, or restrict the processing of their personal information. Users may also object to the processing of their data and request data portability.
Consent
We collect and process personal information based on the user’s consent. Users have the right to withdraw their consent at any time, without affecting the legality of the processing that occurred before consent was withdrawn.
International Data Transfers
If we transfer personal data outside of the European Economic Area (EEA), we will ensure that such transfers are compliant with GDPR and protected by appropriate safeguards.
